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Student
Posts: 1
Member Since: ‎06-29-2012
Message 1 of 8 (65,242 Views)

why is my printer leaving black lines on pages printed from screen

HP Officejet Pro 8600 Premium, Windows 7

 

Printer works fine from computer copying from screen and feeder leaves black streaks.

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PhD Student
Posts: 1,010
Member Since: ‎04-22-2011
Message 2 of 8 (65,227 Views)

Re: why is my printer leaving black lines on pages printed from screen

[ Edited ]

Here is a link that will help fix the black lines on your printout.

 

http://support.hp.com/us-en/document/c02881567

If I helped you at all it would be great if you clicked the blue kudos star!

If I solved your post please mark it as solved to help others.

I'm a printer tech with HP.



Student
Posts: 1
Member Since: ‎10-04-2013
Message 3 of 8 (62,325 Views)

Re: why is my printer leaving black lines on pages printed from screen

THANK YOU! No wonder you are a PhD student...this advice worked like a charm! Smiley Happy

Student
Posts: 1
Member Since: ‎02-17-2014
Message 4 of 8 (59,636 Views)

Re: why is my printer leaving black lines on pages printed from screen

Worked for me. Thanks!

Student
Posts: 1
Member Since: ‎12-19-2016
Message 5 of 8 (10,314 Views)

Re: why is my printer leaving black lines on pages printed from screen

 

 

I'm having the same issue, what is the link. It's bad now.

HP Support Agent
Posts: 1,774
Member Since: ‎10-13-2016
Message 6 of 8 (10,207 Views)

Re: why is my printer leaving black lines on pages printed from screen

@smick007

 

Welcome to the HP Forums. I would be happy to help you with your HP Officejet Pro 8600. I understand that you are getting vertical lines when you copy.

 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

  • Clean the roller in the ADF.
  • Clean the scanner glass with a lint free cloth.

Click here for the video to refer and fix this issue.

 

If the issue is resolved and you appreciate my help,

Please click the "Accept as Solution" button and the "Thumbs Up".

Let me know how you make out.

 

Cheers!

Regards,
Sandytechy20
I am an HP Employee
Honor Student
Posts: 2
Member Since: ‎02-20-2017
Message 7 of 8 (3,889 Views)

Re: why is my printer leaving black lines on pages printed from screen

When printing a document from my computer black horizontal lines black out some of the text.  When I use my laser printer this does not happen so I feel there is a disconnect between my HP8610 and my computer. 

Honor Student
Posts: 2
Member Since: ‎02-20-2017
Message 8 of 8 (3,885 Views)

Re: why is my printer leaving black lines on pages printed from screen

The video does not address printing a document from my computer, therefore, it did not help the issue although I did go through the process.

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