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Student
Posts: 1
Member Since: ‎06-29-2012
Message 1 of 6 (58,471 Views)

why is my printer leaving black lines on pages printed from screen

HP Officejet Pro 8600 Premium, Windows 7

 

Printer works fine from computer copying from screen and feeder leaves black streaks.

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PhD Student
Posts: 1,010
Member Since: ‎04-22-2011
Message 2 of 6 (58,456 Views)

Re: why is my printer leaving black lines on pages printed from screen

[ Edited ]

Here is a link that will help fix the black lines on your printout.

 

http://support.hp.com/us-en/document/c02881567

If I helped you at all it would be great if you clicked the blue kudos star!

If I solved your post please mark it as solved to help others.

I'm a printer tech with HP.



Student
Posts: 1
Member Since: ‎10-04-2013
Message 3 of 6 (55,554 Views)

Re: why is my printer leaving black lines on pages printed from screen

THANK YOU! No wonder you are a PhD student...this advice worked like a charm! Smiley Happy

Student
Posts: 1
Member Since: ‎02-17-2014
Message 4 of 6 (52,865 Views)

Re: why is my printer leaving black lines on pages printed from screen

Worked for me. Thanks!

Student
Posts: 1
Member Since: ‎12-19-2016
Message 5 of 6 (3,543 Views)

Re: why is my printer leaving black lines on pages printed from screen

 

 

I'm having the same issue, what is the link. It's bad now.

HP Support Agent
Posts: 890
Member Since: ‎10-13-2016
Message 6 of 6 (3,436 Views)

Re: why is my printer leaving black lines on pages printed from screen

@smick007

 

Welcome to the HP Forums. I would be happy to help you with your HP Officejet Pro 8600. I understand that you are getting vertical lines when you copy.

 

Don't worry though as I have a few steps to determine the issue and find a solution as well,

  • Clean the roller in the ADF.
  • Clean the scanner glass with a lint free cloth.

Click here for the video to refer and fix this issue.

 

If the issue is resolved and you appreciate my help,

Please click the "Accept as Solution" button and the "Thumbs Up".

Let me know how you make out.

 

Cheers!

Regards,
Sandytechy20
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation