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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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- Printing Errors or Lights & Stuck Print Jobs
- wipe memory on officejet 7780
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09-21-2016 07:11 AM
I would like to wipe the memory of my of old officejest 7780 before I dispose of it, cannot find the instructions online, please advise how I may accomplish this. Thanks!
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Accepted Solutions
09-21-2016 09:30 AM
Hi - The Officejet 7780 is a line printer, meaning it doesn't retain entire pages in memory. All you should have to do to clear the memory of any print job remnants is to disconnect the power cord from the back of the printer for 2 minutes will reset the printer and clear anything from the print job memory.
Hope that helps!
I am an HP employee.
09-21-2016 08:08 AM
Hi - Here is a link to another post responding to that question.
http://h30434.www3.hp.com/t5/Inkjet-Printing/Need-to-Clear-Memory/td-p/5417350
Hope that helps.
I am an HP employee.
09-21-2016 09:13 AM - edited 09-21-2016 09:14 AM
Thanks for the link! I read the link to clear the stored phone numbers however it was not clear whether that is all that is stored on my old printer. I would like to wipe the old printer clean, or maybe a reset would do it. Need just a little more help.
09-21-2016 09:30 AM
Hi - The Officejet 7780 is a line printer, meaning it doesn't retain entire pages in memory. All you should have to do to clear the memory of any print job remnants is to disconnect the power cord from the back of the printer for 2 minutes will reset the printer and clear anything from the print job memory.
Hope that helps!
I am an HP employee.
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