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Posts: 1
Member Since: ‎07-15-2012
Message 1 of 2 (218 Views)

wrong paper size message

HP office jet 6500A Plus


I tried to print a document on letter size paper not realizing it was legal size. It would not print, but now it won't print anything even letter size documents. Everything is correctly set up for letter size paper, but I continue to get the same error message. 

PhD Student
Posts: 1,010
Member Since: ‎04-22-2011
Message 2 of 2 (185 Views)

Re: wrong paper size message

[ Edited ]

Hi vikke55,


Here is a link to a support document for the error message you are getting on your printer. Try the steps here and let us know if you are still getting the message.

Also, what operating system are you using ?

If I helped you at all it would be great if you clicked the blue kudos star!

If I solved your post please mark it as solved to help others.

I'm a printer tech with HP.

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