i got a message from the printer ink adventage 2645 that the door is open even though it is closed

[perach]

i got a message from the printer, ink adventage 2645, that the door is open, even though it is closed 

[DavidSMP]

Hi @perach,

Thanks for posting your question in the HP community. A very Good Day to you. 🙂 I understand that you need assistance with an error that the “door is open even”. I’ll be delighted to assist you with this.

You are a valued HP customer and we appreciate you greatly for doing business with HP Stupendous effort from your end. Kudos to you for that. 🙂

• Did this happen after a power outage or power surge?
• Did you bypass power strips and connect the printer directly to the wall outlet?

For a start please follow all the prescribed steps from this link to try and correct the issue.

To perform a hard reset specifically for this printer click here and please follow the steps only in Step 1

Please keep me informed. I will keep a watch for your reply.

Hope this helps.  Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. 🙂  Please reach out for any issues and I'll be there to assist you.  🙂

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. 🙂

If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.  🙂

Take care now and have a splendid week ahead.