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Student
Posts: 1
Member Since: ‎03-20-2017
Message 1 of 2 (88 Views)

reconfigure printer-new router

Product Name: deskjet ink advantage 3635
Operating System: iOS
need help to reconfugire printer. router replaced but ssid and password remain the same. however printer cannot connect to wifi. reconfugire is essential. any guide? deskjet ink advantage 3635
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HP Support Agent
Posts: 2,695
Member Since: ‎07-19-2016
Message 2 of 2 (69 Views)

Re: reconfigure printer-new router

Hi @razeef

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you want to configure the printer to your new router.

 

I’d love to help!

 

Follow the steps in the below article to configure the printer to your new router.

 

http://hp.care/2f5HsNO

 

NOTE: Start from STEP 3 in the article.

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The Fossette
I am an HP Employee

Please click “Accept as Solution” on the post that solves your issue to help others find the same solution.
Click the “Thumbs Up” to say “Thanks” for helping!
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