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4650dn

Okay so my printer stopped working and I replaced the Jetdirect card- all seems okay the Imac connects the macbook running OsX 10.11 connects but my pC running windows 10 cannot locate the printer. The imac is wired to the network the macbook is wireless- I have played with the I/O settings but do not understand them enough to make sense of them- thanks

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HP Recommended

Macs can find network printers where windows need them loaded and shared on a server or local printer in order to find with a search of network printers. The easy way to load the printer is to print out a config page and the second page will have the network settings of the printer. Use the ip address of the printer (example: 192.168.1.35) to load the printer on the windows machine. You just use the add printer, next and then click on the create port and in the drop down choose standard tcp/ip and just follow the prompts. When asked type in the ip address of the printer and click on the box to query the printer click next and windows 10 should finish up the loading for you.

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3 REPLIES 3
HP Recommended

Macs can find network printers where windows need them loaded and shared on a server or local printer in order to find with a search of network printers. The easy way to load the printer is to print out a config page and the second page will have the network settings of the printer. Use the ip address of the printer (example: 192.168.1.35) to load the printer on the windows machine. You just use the add printer, next and then click on the create port and in the drop down choose standard tcp/ip and just follow the prompts. When asked type in the ip address of the printer and click on the box to query the printer click next and windows 10 should finish up the loading for you.

HP Recommended

I did that- could not find it my address is a bit odd 169.254.121.240

HP Recommended

Okay I tried it again and it worked- thanks I guess I can try to re-attach my hair now

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