11-25-2013 12:35 PM
Beware HP changed their ink cartridge 564 although it is the same number older ink cartridges will NOT work in new printers that use the 564 cartridge. HP dose not care that I have new unopened ink cartridges. They created a product that although new is unuseable. I will NEVER buy an HP Product again and am going to file a formal complaint FTC on false product representation.
11-25-2013 01:24 PM
* I am an HP employee. *
** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **