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‎09-04-2012 08:03 AM

HP Recommended

Hi,

 

I did update the printer frimware as your instruction. Then I tried "print config". Printer shows " Priniting Report: Config Report" and the green light is blinking but no other action and no print.

‎09-04-2012 08:36 AM

HP Recommended

Hi mteim,

 

If you are unable to print the configuration page from the printer this indicates a hardware issue with the printer.

 

Do you have an extended warranty on this printer?

 

HP designed a quick and easy tool that diagnoses and resolves many hardware problems: The HP Hardware Diagnostic Utility. These hardware problems can prevent printing, scanning, or copying. HP recommends that you download and install the Hardware Diagnostic Utility any time you need to troubleshoot a hardware problem.

Let me know what errors you receive?

http://www.hp.com/go/tools

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

‎09-04-2012 08:47 AM

HP Recommended

Hi,

 

No, I don't have extended warranty on this printer. I thought HP printers are really good and I don't have to buy extra warranty. 

I tried HPPSdr.exe and it says everything is ok and there was check marks for everything. Then I tried the printing test page. The page is sent to the printer but the same action, it shows printing document but it does not print.

‎09-04-2012 08:50 AM

HP Recommended

Hi mteim,

 

Run the hardware diagnostic utility below.

 

HP designed a quick and easy tool that diagnoses and resolves many hardware problems: The HP Hardware Diagnostic Utility. These hardware problems can prevent printing, scanning, or copying. HP recommends that you download and install the Hardware Diagnostic Utility any time you need to troubleshoot a hardware problem.

Let me know what errors you receive?

http://www.hp.com/go/tools

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

‎09-04-2012 08:55 AM

HP Recommended

Hi,

 

it says, It doesn't support PCL6

‎09-04-2012 08:58 AM - last edited on ‎02-21-2017 11:08 PM by HP Administrator

HP Recommended

Hi mteim,

 

HP Out of Warranty Support Options for Select HP Consumer Printers

 

Please call our technical support at 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.

http://www.hp.com/cgi-bin/hpsupport/index.pl

 

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"

‎11-28-2016 01:48 PM

HP Recommended

Color Laserjet CP1518ni suddenly out of alignment...did factory reset, now my ink level messages are screwed up too. Horrible alignment, nothing works. What is on sale that is not HP today!

Have tried every solution on the internet...nothing works. Was fine one day, screwed up the next.

 

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