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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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01-09-2014 02:19 PM
Thanks SuperMario,
I described this in a different thread before being transferred here.
The background is here, and I am still going round in circles. At present, the Setup application starts but then disappears.
Help very welcome.
Thanks.
01-09-2014 02:40 PM
Thank you for the information. You are now experiencing the "system cannot find the specified file" error, correct? I have already posted the relevant troubleshooting steps, in a different thread. Please reference these two posts:
Please complete the troubleshooting steps, in the order presented. Feel free to give both of those posts a "Kudos" if you found the information useful.
Please provide your results once you complete the troubleshooting. I look forward to your response.
Mario
09-30-2016 03:15 PM
This thread has been locked, For more information on HPPIW please refer to the following support document:
http://support.hp.com/us-en/document/c02681060
The HP Printer Install Wizard is a support application from HP that assisted in downloading printer software. This support application is no longer supported by HP. The last update to this software was on September 22, 2015.
To download and install the latest version of software for your HP printer, please visit 123.hp.com, HP support website, or HP Support Assistant (in English).
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