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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-26-2016 04:00 AM

HP Recommended
Product: CM6040f MFP

Getting error 30.01.08 Scanner failure

Can anyone show a picture or describe where the 'scanner lock' is?

Aparantly I need to make sure this in the 'unlocked' position.

 

Thanks

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‎04-26-2016 12:26 PM

HP Recommended

6040scanlock.pnglook underneath the scanner and adf table-

 

 

I am not a HP employee. I am a service tech on these forums researching topics and offering my best guess to aide in your troubleshooting.

View solution in original post

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4 REPLIES 4

‎04-26-2016 12:26 PM

HP Recommended

6040scanlock.pnglook underneath the scanner and adf table-

 

 

I am not a HP employee. I am a service tech on these forums researching topics and offering my best guess to aide in your troubleshooting.
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‎04-27-2016 01:48 AM

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Thanks teacher, difficult to see it when you have the sorting and staple module attached...

 

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‎08-08-2017 04:54 AM

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Please am facing the same problem but my lock is on unlock position. What should I do Please?
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‎08-10-2017 08:08 AM

HP Recommended

Cleaning and oiling/greasing the flatbed carriage unit rail usually fixes the issue for me.

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