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Thanks for the assistance!

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Glad to know that its working fine now. Have a good day.
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Hi,

 

I saw "49 erro turn off then turn on" with my HP Laserjet P2015/P20155d printer (connect with PCs Windows 7x32 and Windows 8 or 10 x64 via USB cable 2.0) when installed HP Universal Printer Driver for PCL6 version "6.3.0.21178" (Sep-21-2016). Then I uninstalled and reinstalled with older driver, it is HP Universal Printer Driver for PCL6 version "6.0.0.18449" and it's working fine.

 

Regards,

 

dungleviet

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