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Honor Student
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Member Since: ‎01-03-2012
Message 1 of 5 (842 Views)

Full installation of HP Officejet J6400 Printer

 

 

I recently purchased a new HP laptop with Window 7 when I tried to install my HP wireless printer which I have had for a few years now, I cannot install because the only OS system it accepts is Windows 2000, XP, and Vista.  I can get my computer to function but I have no access to HP Solution center.  Is it possible to get an update installation disc? 

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Message 2 of 5 (819 Views)

Re: Full installation of HP Officejet J6400 Printer


annross5 wrote:

 

 

I recently purchased a new HP laptop with Window 7 when I tried to install my HP wireless printer which I have had for a few years now, I cannot install because the only OS system it accepts is Windows 2000, XP, and Vista.  I can get my computer to function but I have no access to HP Solution center.  Is it possible to get an update installation disc? 


The 6400 series is supported by Windows 7 and there is full feature software available. You will need to fully identify your printer. The following printers are in the series. Which one is yours?

6400series.JPG

 

 

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If your problem is solved , please click the Accepted Solution button

I am not an HP Employee, I am a volunteer posting here on my own time
Honor Student
Posts: 3
Member Since: ‎01-03-2012
Message 3 of 5 (817 Views)

Re: Full installation of HP Officejet J6400 Printer

It is HP Officejet J6480
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Message 4 of 5 (806 Views)

Re: Full installation of HP Officejet J6400 Printer


annross5 wrote:
It is HP Officejet J6480

Thanks.

 

The full feature software is available for download here. Select the appropriate version of Windows 7.

 

When giving the name of an operating system always include whether it is 32 or 64-bit. It really does make a difference.

 

Best regards,

erico

If I was able to help you resolve your issue, you can click on the purple Thumbs up + icon to say thanks.

If your problem is solved , please click the Accepted Solution button

I am not an HP Employee, I am a volunteer posting here on my own time
Honor Student
Posts: 3
Member Since: ‎01-03-2012
Message 5 of 5 (804 Views)

Re: Full installation of HP Officejet J6400 Printer

 

 

Good Morning,

 

Once I installed the "patch" the HP Home Solution worked.

 

 

 

Thanks

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation