Post new question
Question
Reply
 
Honor Student
Posts: 2
Member Since: ‎03-20-2014
Message 1 of 3 (436 Views)

HP 2544

I keep getting the message 'hardware was not intalled because the wizard cannot find the necessary software', although the disc has been inserted. I have a Toshiba computer using Windows XP.

Reply
0
Provost
Posts: 12,762
Member Since: ‎07-30-2012
Message 2 of 3 (422 Views)

Re: HP 2544

Try using the web.  Download and install the full featured software and drivers here.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=53852...

Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution .
I worked for HP but now I'm retired!

Printer Hint #1 - Always buy a printer with a display panel for easy configuration.
Printer Hint #2 - Always buy a printer with separate black and separate color cartridges.
Printer Hint #3 - Always buy a wireless printer with an Ethernet port for backup.
Special Note: There is a 96.8% chance the information you seek is in the User Guide/Manual.
Honor Student
Posts: 2
Member Since: ‎03-20-2014
Message 3 of 3 (399 Views)

Re: HP 2544

many thanks for taking the trouble to respond, but the computer has now totally crashed, so have brought a new one. Once again, many thanks.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation