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‎03-19-2017 03:00 PM - edited ‎03-19-2017 03:09 PM

HP Recommended
Product: HP LaserJet Pro 200 (M276nw)
Operating System: Mac OS X 10.11 El Capitan

My LaserJet Pro 200 (M276nw) keeps printing yellow track marks on the right side of every page. I tried the "Cleaning page" option, but no luck, it still prints the yellow marks. My cartridges are all at 70%, except Magenta which is at 10%. What should I do? 

3 REPLIES 3

‎03-19-2017 06:34 PM

HP Recommended

If only in one color then you need to replace that toner cartridge. HP toners come with a warranty so if you purchase this toner and it is hp original then return to the vendor for refund or exchange. If the toner came with the printer then contact hp customer care to get the toner replaced.

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‎03-19-2017 07:08 PM

HP Recommended

Do you mean replace the yellow cartridge at 70%?

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‎03-19-2017 07:27 PM

HP Recommended

Yes. The yellow can only come from one place at that is the toner cartridge. Toners can go bad at any time. If hp original you should be able to get it replaced under warranty from where you bought it or hp direct if it came with the printer.

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