• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Locked

‎04-23-2017 10:40 PM

HP Recommended
Product: HP LaserJet 600
Operating System: Microsoft Windows 7 (64-bit)

Operating System: Microsoft Windows 7 (64-bit)

 

I have an HP Laserjet 600 that is constantly getting an error 41.02.32.  I cant find any literature on this error and would appreciate any guidance. 

 

Thank you.  

1 REPLY 1

‎04-24-2017 06:56 AM

HP Recommended

41.02 is a beam detect error. On some hp models the issue can be caused by a defective toner cartridge. Most times the issue is the printer's  laser/scanner assembly and it needs to be replaced.

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.