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Student
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Member Since: ‎01-28-2013
Message 1 of 4 (27,315 Views)

HP Laserjet P2055dn Printing Dirty, smeared pages despite cleaning and Toner Cartridge Replacement

[ Edited ]

Have a LJP2055dn that is printing dirty, smeared pages.  I have cleaned all visible rollers and have tried several swaps of Toner Cartridge.  I have also tried a "Cleaning" Option which is in the Hardware's menu.  None of these issues have resolved the smudged and dirty unclear printouts.

 

Would a Fuser Replacement be indicated and what might be anticipated results?  Are there any other replacement parts (rollers etc) that come with that Fuser Kit, or perhaps there is a General Maintenance Kit?

 

Operating System Windows 7 Environmement.  Network Printer.

 

 

Thank you,

 

Brian Nahodil

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Distinguished Professor
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Member Since: ‎11-22-2011
Message 2 of 4 (27,294 Views)

Re: HP Laserjet P2055dn Printing Dirty, smeared pages despite cleaning and Toner Cartridge Replacement

Hi there ,

This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...

Best of Luck!

You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.
Student
Posts: 1
Member Since: ‎09-08-2015
Message 3 of 4 (9,190 Views)

Re: HP Laserjet P2055dn Printing Dirty, smeared pages despite cleaning and Toner Cartridge Replaceme

[ Edited ]

I cannot see the answer to this problem.  Having the same issue and I have done the cleaning process several times.

 

Have a LJP2055dn that is printing dirty, smeared pages.  I have cleaned all visible rollers and have tried several swaps of Toner Cartridge.  I have also tried a "Cleaning" Option which is in the Hardware's menu.  None of these issues have resolved the smudged and dirty unclear printouts.

 

Would a Fuser Replacement be indicated and what might be anticipated results?  Are there any other replacement parts (rollers etc) that come with that Fuser Kit, or perhaps there is a General Maintenance Kit?

Master's Graduate
Posts: 472
Member Since: ‎07-09-2012
Message 4 of 4 (9,181 Views)

Re: HP Laserjet P2055dn Printing Dirty, smeared pages despite cleaning and Toner Cartridge Replaceme

Hello, if you have tried replacing the toner, then the next thing that would cause that issue is the fuser. There should be a maintenance kit, that would have the fuser, as well as, some rollers, and a transfer roll. Here is the part number for that kit in case you want to go that route.

 

RM1-6405

 

Hope this helps.....

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