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Member Since: ‎06-14-2012
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HP Officejet Pro 8500 Wireless

I have an HP Officejet Pro 8500 Wireless Printer and just switched my Internet provider from Comcast to U-verse.  My printer is no longer working or communicating with my PC.  I connected the printer to the wireless network, but it still isn't working.  I also have a PC connected to the printer and it doesn't seem to be communicating.  Any suggestions?

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Re: HP Officejet Pro 8500 Wireless

[ Edited ]

Hi pelsila41,

 

You will need to set the printer back up on the computers & router as the new router will not have the same IP Address as your other router.

 

What model of 8500 (A909 or A910) do you have?

 

A909:

http://support.hp.com/us-en/document/c02269099

 

A910:

http://support.hp.com/us-en/document/c02130221

I am an HP employee.

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