• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended

Thank you.  Worked like a charm.  Why does HP rely on this forum instead of directly solving the problems?

HP Recommended

Do I have to purchase the WINRAR??  Or just download the trial???

HP Recommended

I have seen a reply BUT I am not that sophisticated when it speaks of pse_350_enu, etc.  I do not even know what HP Photosmart Essential.msi is?

HP Recommended

@Gonvel wrote:

Thank you.  Worked like a charm.  Why does HP rely on this forum instead of directly solving the problems?


 

HP Recommended

Chlywily has done the magic. This works.  I had to do a windows search to find where my pse_350_enu file ended up.  But once it was located, I right clicked and extracted as Chlywily directs.  It worked...Three hours wasted before his solution!

HP Recommended

And when I get the message below, what am I supposed to do next ?

HPPhotosmartEssentials.jpg

HP Recommended

PLS ALLWAYS APPEARS A LAMBEL THAT  WINDOWS TRY TO FIND  FzS4861  CONCERNING THE ABOVE SUBJECT,, THIS FILE DOESN'T EXISTS

MY SYSTEM IS WINTOWS 7 AND MY PRINTER IS HP OFFICEJET 6310 ALL-IN-ONE

HP Recommended

When it tries to load, receive above message.  It is nor in my loade area.

HP Recommended

I believe I unknowingly uninstalled this program and would like info on where to get

the download.  Having trouble communicating with the 5280 Photosmart printer.

 

Ray

HP Recommended

Hi Chilywily,

 

When clicking on this link on your article, it never gave me this Pse_350_enu. Its been a year, maybe they have changed the location of this file again. I am still looking HPPhotosmartEssential.msi file. I cannot believe how much time I have spent on fix this stupid printer.

 

If you can think of something please send me a note.

 

Thanks

KB11

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.