HP printer lazerjer M1214

[homay7]

Dear Sir/Madam:

Kindly I lost my printer password and cant send or receive any fax.. etc.

I tried to reset it to factory setting  but I coudnt because of password .

so would you please let me know how can I reset password or is there any software or web to do that for me

Thanks

Homayoon.

[A4Apollo · Accepted solution]

Hey there! @homay7, Welcome to HP forums.

I understand you have lost password for your printer and due to which you are unable to send or receive the faxes.

Don't worry I will try to help you out.

Is your printer asking for EWS password or Fax password?

Please try the steps mentioned below to perform a factory reset on your printer.

1. On the product control panel, press the Setup button.
2. Use the arrows buttons to select the Service menu, and then press the OK button.
3. Use the arrows buttons to select the Restore Defaults option, and then press the OK button.
The product automatically restarts.

If you have issues even after trying out the steps, please perform a super NVRAM reset on your printer and check if it helps.

Since the steps to perform NVRAM reset is confidential I will send you the steps in a private message, please watch your inbox for more information.

I'll watch your reply!

Happy Weekend! 🙂