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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-19-2017 05:51 PM

HP Recommended
Product: Office Jet- 6958
Operating System: iOS

I just set up my new printer - signed in with a new password. Evidently I wrote the password incorrectly and am stuck.

Can someone help me reset the printer password so I can get the printer up and running? 

 

Thank you in advance,

 

Reabri

2 REPLIES 2

‎03-20-2017 01:10 PM

HP Recommended

Hi @reabri

 

Welcome to the HP Forums!

 

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

 

I reviewed your post and I understand that you want to know how to reset the printer.

 

I’d love to help!

 

I am sending you a private message with instructions. Please perform the steps to reset the printer.

 

Let me know how it works and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎03-20-2017 01:11 PM - edited ‎03-20-2017 01:14 PM

HP Recommended

Hi @reabri

 

Welcome to the HP Forums!

 

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

 

I reviewed your post and I understand that you want to know how to reset the printer.

 

I’d love to help!

 

I am sending you a private message with instructions. Please perform the steps to reset the printer.

 

Let me know how it works and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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