How do I restore the factory settings for a Photosmart D110?

[mattkop]

Subject says it all.  I believe the printer downloaded a patch and now when I try to: print alignment page, clean cartridge, print a document the printer gets stuck on the status bar but nothing ever happens.  When I try to cancel the print job it still hangs.

I want to try and restore the factory settings but I don't see that in the manual anywhere.

[DavidPK]

Hi,

Try Solution Four on the following link.

http://bizsupport1.austin.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSe...

Regards,

DP-K

[mattkop]

Let me add that I want to do this even though the system freezes on boot up.  I can't get to the menu to restore defaults.

[janicke]

I have the CD and installed, but I lost all the info on my computer.  I followed instructions on how to install with current CD and it does not downlod - I have HP D110

[Gemini02]

Hi janicke

I understand you are unable to install the printer.

I can help you with this.

I have provided documents to  temporary disable all start up items to see if one of them is causing any issues. Computer reboot is required.

 Win XP. Win 7. Win 8.

Temporarily turn off any Antivirus Software.

Then run the installation.

I have included a URL to download, save and then run the installation for the printer. Select the operating system and click next.

You will have to go back in and enable all when done. Turn the Antivirus Software back on.

If you require further assistance please provide the following information so I can
assist you better.

What operating system are you using?
Here is a document to check your operating system for Windows or Mac.

How is the printer connected? (USB/Ethernet/Wireless)

If you still aren't able to install the software then let me know what happens? (error message, install hangs)

[Les_Strawn]

I've tried all the fixes but my DMP 110 still will give me an invalid pascode for my router.

Anything new for me to try?