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Student
Posts: 1
Member Since: ‎11-05-2009
Message 1 of 3 (1,134 Views)

Hp J6450

 I purchased a new computer with Windows 7 on it. When I try to install my printer, I get this message....operating system is not supported.....current os 601.64

i have tried with the setup disc and connecting it with the cable. Any suggestions?

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Teacher
Posts: 102
Member Since: ‎10-14-2009
Message 2 of 3 (1,130 Views)

Re: Hp J6450

[ Edited ]

Hello,

 

The disk that came with your product does not contain Windows 7 drivers. Drivers for your product are on the way. Please refer to the link below for the date your drivers will be released as well as instructions on how to get the best use out of your printer until then.

 

http://support.hp.com/us-en/document/c01887433

 

 

Message Edited by Fresh_Prints on 11-05-2009 01:25 PM
Please note I have a new account Print_Hint
(this one is no longer active)

Although I am an HP Support Engineer, I am speaking for myself and not for HP.
Tutor
Posts: 22
Member Since: ‎10-14-2009
Message 3 of 3 (1,125 Views)

Re: Hp J6450

[ Edited ]

Your product does have an driver within Windows 7 and the full solution driver is coming her is a link to a document that should explain things for you.

 

 

http://support.hp.com/us-en/document/c01887433

Though I am an HP Employee, ALL of my posts express MY opinion, and not of HP, whatsoever.
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