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Honor Student
Posts: 4
Member Since: ‎08-11-2009
Message 1 of 35 (7,954 Views)

I was sold short on my HP 6500 phone cord

The phone cord that came with my HP Officejet 6500 Wireless is too short.  So I went out and bought a 25' GE phone cord, but then my Fax Hardware Test failed due to "not using the correct type of phone cord".  So what is one to do to remedy this scenario?
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Regents Professor
Posts: 4,502
Member Since: ‎11-17-2008
Message 2 of 35 (7,945 Views)

Re: I was sold short on my HP 6500 phone cord

Use a 2-conductor(1) phone cord rather than a 4-conductor(2) phone cord.

 

 

I am an ex-HP Employee. Currently inactive on the forum.
Top Student
Posts: 3
Member Since: ‎11-19-2009
Message 3 of 35 (7,724 Views)

Re: I was sold short on my HP 6500 phone cord

Unfortunately, no one in the entire city sells 2-conductor phone cords!  Or 2-pin/4-pin couplers!  And it doesn't seem HP sells longer versions than the measley cord that comes with the machine.  What to do?  Not even Amazon or Radio Shack sells 2-conductor phone cords!
Student
Posts: 1
Member Since: ‎10-07-2010
Message 4 of 35 (7,133 Views)

Re: I was sold short on my HP 6500 phone cord

I'm having the same problem. Did you ever find a solution to this?!

 

 

Regents Professor
Posts: 4,502
Member Since: ‎11-17-2008
Message 5 of 35 (7,123 Views)

Re: I was sold short on my HP 6500 phone cord

Hi, you can check if you're using the correct type of phone cord by referring to my first post in this thread with an image of the 2-wire phone cord. If you are using 4-wire phone cord, and cannot find a 2-wire phone cord in any local store, you can get the Two-to-four wire phone cord adaptor from the HP Parts Store. Search for the part number Q3093-80004.

I am an ex-HP Employee. Currently inactive on the forum.
Tutor
Posts: 7
Member Since: ‎02-09-2011
Message 6 of 35 (6,713 Views)

Re: I was sold short on my HP 6500 phone cord

If you Google "HP fax cord" you will see links for www.cordsforphones.com. They stock them up to 100 feet long, and can make them even longer if needed.

Tutor
Posts: 3
Member Since: ‎07-19-2011
Message 7 of 35 (6,039 Views)

Re: I was sold short on my HP 6500 phone cord

cut the insulation on the phone wire, and cut the black and yellow wires (the green and red should be the center 2 conductors)

Problem solved!

Honor Student
Posts: 2
Member Since: ‎02-02-2012
Message 8 of 35 (5,331 Views)

Re: I was sold short on my HP 6500 phone cord

Bang On Supertech. The wires were a different on mine though, so I just cut thee 2 outside ones and it worked first time.

Intern
Posts: 31
Member Since: ‎02-29-2012
Message 9 of 35 (5,323 Views)

Re: I was sold short on my HP 6500 phone cord

Glad to have been of help. Sometimes the most brilliant solutions are the simplest ones!
Intern
Posts: 31
Member Since: ‎02-29-2012
Message 10 of 35 (5,311 Views)

Re: I was sold short on my HP 6500 phone cord

now if I could only remember my original login and password here, I'd be happy...lol!

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