Install Error "The system cannot find the file specified" (hpzprl40.exe)

[pcwizard]

Hi reymond_m,

Windows 7 and Windows Vista allows you to have multiple users sharing the same computer under their own individual accounts. This allows each individual user to have their own location on the computer where they can store their personal documents, pictures, videos, saved games, and other personal data. This also allows the owner of the computer to assign certain accounts the ability to perform administrative tasks like installing software, while limiting other user's abilities.

This tutorial will walk you through creating a new account in Windows 7 and Windows Vista.

1. Click on the Start button. This is the small round button () in the lower left corner of your screen that has a Windows flag on it.
    
2. Click on the Control Panel menu option.
    
3. When the control panel opens you will see a screen similar to Figure 1 below.
   
   
   
   
   Figure 1. Windows 7 Control Panel
   
    
4. Click on the Add or remove user accounts control panel option as shown by the red arrow in figure 1.
    
5. You will now be in the Manage Accounts control panel as shown in Figure 2 below.
   
   
   
   
   Figure 2. Manage Accounts screen in Windows 7
   
   
   This screen shows all the accounts currently on your computer. To create a new account, click on the Create a new account option as shown by the red arrow above.
    
6. You will now be at the Create New Account screen.
   
   
   
   
   Figure 3. Create New Account screen
   
   
   In the New account name field enter the name of the new account that you would like to create. This could be a person's first name, full name, or whatever other designation you would like to give. You then need to decide which of the two types of accounts you would like to create. An Administrator account has full access to the computer and can make all changes, install software, and create and delete accounts. The other type of account is Standard user and has limited privileges as to what settings and changes it can make to the computer. It is suggested that for all users, you set them as a Standard User account and have one administrator account that you can logon to as needed. This will protect your computer from malware and other harmful activities.
   
   When you have finished selecting a name and the type of account you wish to setup, you should click on the Create Accountbutton.
    
7. Your new account will have been created and you will see it listed in the Manage Accounts screen.
   
   
   
   
   Figure 4. New user has been created
   
   
   As you can see our new user, named Test Account, has been created.

Now when you start Windows 7 or Vista, you will see the additional account listed in the logon screen. That user can then select their login name and login into their profile so they can access their private data. 

Install the printer on the newly created user or admin account, and let me know if you experience the same issues?

[Coaltowner]

I found it necessary to rename the 7zS folder, after copying it to the desktop, to the 7zS(number) that the error message was indicating. In my case, I renamed it to 7zS4873. Then I also had to copy it from the desktop into the location that the error message said it was missing from. In my case, I had to navigate and paste it into C:\Users\Mikes\AppData\Local\Temp. Once I took that extra step I was able to run the installation successfully. Thanks for your help!

[Sarojraj977]

i got the same problem with my b110a. i am using windows 8 64 bit. after the download when i install, the extraction process is 100% but after tht no instruction is given further. i contactd hp support and the technician gave me some ideas. but nothing helped me. looking for some help n installing the software.

[pcwizard]

Hi Sarojraj977,

1. On the Apps desktop right click the mouse, and select all apps. Type %temp% in the run app.

2. Look for, and open the folder starting with 7z (Example: 7zS2356)

3. Open the 7z folder, and then double click on the Setup.exe file which will be toward the bottom of the open window. Follow the on screen instructions to reinstall your printer.

[reymond_m]

"Accept as Solution

[pcwizard]

Hi reymond_m,

Glad the hear the issue has been resolved. Have a wonderful day.

[Sarojraj977]

thanks for your reply. i already tried what u said beofre. after clicking on the setup.exe nothing happens. no further instruction prompts.

cheers

[pcwizard]

Hi Sarojraj977,

Follow the steps below, and let me know what happens?

Step one: Clear temp directory

1. On the Apps desktop right click the mouse, and select all apps. Type %temp% in the run app.
2. Highlight all the files in this folder, and then press the delete key to delete. If you get a message that the file is in use you will need to skip this file(s).
3. Continue with Step 2 below

Step two: Downloaded and extracted to your system:

1. Download the full feature software and drivers

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=cj-109714-1&cc=us&dlc=en&lc=en...

2. Once the download is finished double click on the file to extract the software.

3. When the installation window opens press the cancel button to stop the installation

4. On the Apps desktop right click the mouse, and select all apps. Type %temp% in the run app.

5. Look for, and open the folder starting with 7z (Example: 7zS2356)

6. Right click on the folder, and select Copy

7. Close that window, and all your open windows, and then in the middle of the desktop right click your mouse, and select Paste. This will move the 7z folder to your desktop.

8. Open the 7z folder you just copied to your desktop

9. Open folder Util

10. Open folder CCC

11. Run the uninstall_L4

12. When the uninstall has completed restart the computer

13. Run Disk cleanup by holding down the Windows button and R at the same time to pull up the Run prompt and type cleanmgr.exe and press enter.  Select all the boxes and delete everything. Click on the link below regarding this tool and any disclaimers.

http://windows.microsoft.com/en-us/windows-8/delete-files-disk-cleanup

14. Download and install the latest version of Adobe flash player

http://www.adobe.com/support/flashplayer/downloads.html

 15. Open the 7z folder, and then double click on the Setup.exe file which will be toward the bottom of the open window. Follow the on screen instructions to reinstall your printer.

Let me know if you are able to successfully install the software and driver, and are able to print & scan?

[Christina17]

Hi,

Thank you so much for your help. Unfortunately I was only able to reqach step 11 where I got the messag...:  Windows cannot find CCC Uninstaller.exe. Make sure you typed..."   - whatever that means.

Christina

[pcwizard]

Hi Christina17,

Windows 7 and Windows Vista allows you to have multiple users sharing the same computer under their own individual accounts. This allows each individual user to have their own location on the computer where they can store their personal documents, pictures, videos, saved games, and other personal data. This also allows the owner of the computer to assign certain accounts the ability to perform administrative tasks like installing software, while limiting other user's abilities.

This tutorial will walk you through creating a new account in Windows 7 and Windows Vista.

1. Click on the Start button. This is the small round button () in the lower left corner of your screen that has a Windows flag on it.
2. Click on the Control Panel menu option.
3. When the control panel opens you will see a screen similar to Figure 1 below.
   Figure 1. Windows 7 Control Panel
4. Click on the Add or remove user accounts control panel option as shown by the red arrow in figure 1.
5. You will now be in the Manage Accounts control panel as shown in Figure 2 below.
   Figure 2. Manage Accounts screen in Windows 7
   This screen shows all the accounts currently on your computer. To create a new account, click on the Create a new account option as shown by the red arrow above.
6. You will now be at the Create New Account screen.
   Figure 3. Create New Account screen
   In the New account name field enter the name of the new account that you would like to create. This could be a person's first name, full name, or whatever other designation you would like to give. You then need to decide which of the two types of accounts you would like to create. An Administrator account has full access to the computer and can make all changes, install software, and create and delete accounts. The other type of account is Standard user and has limited privileges as to what settings and changes it can make to the computer. It is suggested that for all users, you set them as a Standard User account and have one administrator account that you can logon to as needed. This will protect your computer from malware and other harmful activities.
   When you have finished selecting a name and the type of account you wish to setup, you should click on the Create Accountbutton.
7. Your new account will have been created and you will see it listed in the Manage Accounts screen.
   Figure 4. New user has been created
   As you can see our new user, named Test Account, has been created.

Now when you start Windows 7 or Vista, you will see the additional account listed in the logon screen. That user can then select their login name and login into their profile so they can access their private data.

Install the printer on the newly created user or admin account, and let me know if you experience the same issues?