12-06-2009 03:57 AM - edited 12-06-2009 03:57 AM
I just bought this printer a week ago(F2430), and since day one I've had issues with things printing with a 1/2 in. gap at the end of each page. I've tried printing from different programs, I've never messed with the margins. I've tried printing on the usual 8x11 paper as well as a few photos on 4x6 borderless photo paper. The gap is always the same size.
It almost seems as if everything that is being fed into the printer is getting pulled in too slowly and it misses printing the first 1/2 in of the paper, thus creating the 1/2 in gap at the end of each document. I'm not sure what else to do.
12-15-2009 08:38 AM
Since u said it pulls in the paper slowly, you could try cleaning the rubber rollers at the back of the printer. Remove the rear cleanout door, and then clean the rollers with a slightly damp lint-free cloth, and then try printing.
If the issue still occurs, then go into the Printing Preferences of the printer on your PC, and look for an option called Minimize Margins and enable that option and then try printing.
12-18-2009 04:03 PM
Even though the printer may be new, dust can always settle on the rollers. Even dust on the paper will come onto the rollers when feeding it. That's why, to eliminate that possibility, I asked you to clean it.
Usually, most papers have a slightly rougher surface on one side, and a smoother surface on the other. When you place the paper in the paper tray, make sure that the rougher surface is facing up. This will ensure that the rollers get enough grip on the page.
PS: What type of paper are you using?
12-20-2009 05:33 PM
As I said before, I've used different sizes of paper, but what I didn't mention was that I did try different types as well. Card stock, normal printing paper, and photo paper. Still no luck. I don't think it actually feeds the paper too slowly, I think it's a timing issue. It's as if it's begun printing before the paper actually reaches the print heads. No matter what the size or type of paper, it's the same sized gap every time. So that is another one to knock the dusty roller theory. Or it's some VERY consistent dust. I also looked into what you'd previously said about the margins and was unable to locate what you were referring to.
12-21-2009 07:16 AM - edited 12-21-2009 07:27 AM
Here is an example of what a normal webpage will look like after printing it out... The top margins are nearly gone completely and the bottom is abnormally large. Even though I've never edited any margin settings.
Keep in mind, the gap at the bottom is present no matter what I'm printing(photos, webpages, docs, etc.) and is present no matter what type or size of paper is used. Also, I never mentioned earlier I'm using a new PC with Windows 7. So this is the only printer this PC has had connected to it, thus all printing settings are default.
12-22-2009 11:57 PM
This looks completely normal to me. Typically the top margin is 0.08" and the bottom margin is 0.46". Check the specifications for your printer.
Bob Headrick, HP Expert
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