Question
Reply
 
AGA Honor Student
Honor Student
Posts: 3
Member Since: ‎05-18-2011
Message 1 of 5 (2,951 Views)

LaserJet Pro 1217nfw scanner isn't defined

[ Edited ]

OS: Windows 7 Pro 32-bit.

 

LaserjetPro 1217 nfw was installed by USB cabel as it was required by instruction. Printer and Fax is defined, scanner - not.

All new drivers was reinstalled from hp.com. What's the matter?

Reply
0
AGA Honor Student
Honor Student
Posts: 3
Member Since: ‎05-18-2011
Message 2 of 5 (2,906 Views)

Re: LaserJet Pro 1217nfw scanner isn't defined

Can anybody help?

 

Associate Dean
Posts: 6,735
Member Since: ‎12-02-2008
Message 3 of 5 (2,900 Views)

Re: LaserJet Pro 1217nfw scanner isn't defined

There is a firmware (20110110) update available.

Your version # can be found on the Self Test / Configuration page, which can be printed by pressing the go button.

 

Also take a look at this HP diagnostic page.

Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" below to say “Thanks”!
I am a volunteer posting here on my spare time.
Top Student
Posts: 9
Member Since: ‎04-19-2010
Message 4 of 5 (2,881 Views)

Re: LaserJet Pro 1217nfw scanner isn't defined

[ Edited ]

First check whether you MFP scanner hardware works, copy a page with your scanner and see if it works properly.

if you think the sw have issue, please uninstall it and  reinstall the SW -the  full feature one on the HP.com.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=4075...

 

if you still have issues with scan, there are solutions may help you.

http://support.hp.com/us-en/document/c02661093

 

AGA Honor Student
Honor Student
Posts: 3
Member Since: ‎05-18-2011
Message 5 of 5 (2,819 Views)

Re: LaserJet Pro 1217nfw scanner isn't defined

Thanks to all, but all, written by you was done earlier.

One more moment - I tested this scanner with windows XP - all is ok.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation