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‎05-18-2016 02:12 PM

HP Recommended
Product: HP Color Laserjet MFP M476nw
Operating System: Microsoft Windows 7 (64-bit)

My HP Color Laserjet MFP M476nw is making a loud squawking noise when printing envelopes.  Does it require lubrication?

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-18-2016 02:23 PM

HP Recommended

If you are using non-HP / recycled / refilled toner cartridges, then first step which I would suggest is to replace those cartridges with genuine HP toner cartridges.

If not the toner cartridge then it would be one of the printer hardware component which is in question, hence an HP tech. might need to perform physical inspection of the device and the error condition.

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Thumbs Up icon in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution

View solution in original post

3 REPLIES 3

‎05-18-2016 02:16 PM

HP Recommended

Hi,

Please do confirm if the noise is a grinding noise or squeky/humming noise.

I would suggest you to re-check & validate your toner cartridges.  One of the toner cartrdige may be defective and causing this issue.

 

If not the toner cartridge then it would be one of the printer hardware component which is in question, hence an HP tech. might need to perform physical inspection of the device and the error condition.

 

Click the thumbs up below to show appreciation for my help!
Click the "Accept as Solution" if I have guided you to a solution!


Best wishes

 

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Thumbs Up icon in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution

‎05-18-2016 02:19 PM

HP Recommended

It's a grinding noise.  - Thanks for your suggestions.

‎05-18-2016 02:23 PM

HP Recommended

If you are using non-HP / recycled / refilled toner cartridges, then first step which I would suggest is to replace those cartridges with genuine HP toner cartridges.

If not the toner cartridge then it would be one of the printer hardware component which is in question, hence an HP tech. might need to perform physical inspection of the device and the error condition.

Although I am an HP employee, I am speaking for myself and not for HP.

--Say "Thanks" by clicking the Thumbs Up icon in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution
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