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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-22-2017 12:27 PM

HP Recommended

My printer was printing out all pictures, etc. correctly.  Then it started printing my pictures in orange and spread sheets with columns in color, they are printing out very pale as everything in black is printing out pale.  I do not know how to fix the problem and I have pictures and spreadsheets that I need to print out ASAP.  Need help.

3 REPLIES 3

‎03-22-2017 12:41 PM

HP Recommended

Please let us know the printer model number

Although I am an HP employee, I am speaking for myself and not for HP.

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‎03-23-2017 11:10 AM

HP Recommended

Model Number is HP Officejet Pro 8500

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‎03-25-2017 12:08 PM

HP Recommended

I cannot find what to click on for the answer to my question, so I still do not have a solution to my problem.

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