01-31-2013 07:12 PM
I was experiencing the same problem. Printer worked and printed wirelessly for a month and then all of a sudden it stopped being able to print wirelessly.
I did a "power reboot." Essentially i unplugged it while it was on and waited 30 seconds, then plugged it back it. It worked fine after that.
02-19-2013 06:52 AM
There are an increasing number of posts in this forum and elsewhere in the internet with the steps to do a resets on different printers. The reset itself will sometimes fix problems, so the reset is not the issue.
Some resets require you to enter button combinations to open special menus on your printer that you were never meant to access. These special menus are used by the developers and support personnel for debugging issues, but they are not meant for untrained users and can have unintended results. One wrong button push and you no could no longer have a printer, but instead a pricey paper weight. To top it off, if you do happen to "brick" the printer this way, it is considered customer induced damage, and voids the warranty automatically. These resets are only meant to be given out and used as a last resort, and under direct instruction of a HP tech support representative. They should not be done lightly!
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
03-15-2013 11:36 AM
Similar issue. Just got printer. Set up wirelessly on my laptop (Mac), no problems. Set up on Daughters laptop and desktop (all Macs), everything looks good, computer sees printer, set as default, but...when I hit print, it doesnt print. Shows connected, says "Printing" on computer, but nothing?
From original laptop, works fine.
05-22-2013 03:28 PM
I have been using my wireless printer for many months. Today it won't print. The error message says to update the IP address. When I enter the printers IP address HP setup (on my desktop), it says it cannot find the IP address displayed on the printer's network setup window.
I am using a PC with Windows 7. It is connect wirelessly to my printer.
05-22-2013 06:47 PM
- HP Printers - Using HP Diagnostic Tools for HP Printers in Windows
- HP Printers - After Windows 10 Upgrade, Printer Problems Occur
- HP Printers - Using Google Cloud Print with Your HP Printer
- HP Printers - Printer is Offline (Windows)
- HP LaserJet Pro Printers and Multifunction Printers - HP Smart Install Discontinuation