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- Re: Photosmart Plus B210e Alignment Failed
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12-30-2010 05:05 AM
I tried all of that, it still only prints out in B&W, the colour is not coming through. Everything else is working apart from colour coming through. The Alignment is saying - Failed.
Please help?
Thanks ColinB.
12-30-2010 11:16 PM
Well, what do you know? I turned if off for a week with the intention of bringing it back to Best Buy this weekend, but then I turned it on tonight, gave the cartridge cleaning another try, and it started printing color....it was streaky, but there. I cleaned again, and the color looked good. Printed a picture and it was crisp and clear. If at first you don't succeed....
01-01-2011 11:54 AM
Just look for the serial number on the printer or box if you still have the box. Then when you do need to contact HP they will have your printer. I solved my original problem, with cleaning the ink heads - that then aligned it & working properly now. I now have a new problem - My printer instead of 'going to sleep', it just keeps going to the Demo screen & not going to sleep. After I press the Home screen, it goes to Demo screen after 3 - 5 seconds from the Home Screen.
Any suggestions how to fix this please?
01-01-2011 12:01 PM
Firstly - Happy New Year to ya, & thank you for helping me with my original problem. Before I received your reply - I did exactly that - turned off printer for a bit, then cleaned the Ink Heads & that seemed to of helped it - as it is working excellent now.
I do however have another minor problem - After turning on the printer or even trying to leave it on, I press the Home screen, it goes back to that for about 3-5 seconds & then it goes to the Demo screen & does not go into the sleep mode. As I want it to go to sleep so I can leave it on all the time (only uses 1 watt of power in sleep mode)
Please can you help me on this - to put it into sleep mode & NOT keep going onto the Demo screen all the time? I know how to set it for sleep - 5 or 15 minutes screen - but nothing on the ? settings to show anything about not having the Demo screen on. Please help.
Thanks ColinB.
01-01-2011 09:32 PM
Ok. Had mine unplulgged also. It is now also working. First time alignment successful. So since I started this, although I haven't set up any photo to print yet (so I'm not totally sure) I'm going to have to say solved. Though don't ask me how. And I still don't know why HP don't recongize this printer. Just a b and c.
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