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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-26-2012 09:54 AM

HP Recommended

Hi Travis

I've tried a few different stacks of our standard printer paper. It was purchased within the last 2 months.

We print out our labels on "Staples 1" x 2 5/8" compatible with Avery 5160/8160" label sheets.

We've used both types of media in this printer for approximately a year and never had an issue.

Our model is an A909g

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‎06-26-2012 12:29 PM - last edited on ‎02-21-2017 08:36 PM by HP Administrator

HP Recommended

Hello AuroraMidwifery

 

Try the following article. It covers skewed printing. If the problem persists the printer may need to be serviced.

Printed Text or Image Is Crooked or Skewed

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‎06-26-2012 01:03 PM

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How might I go about getting it serviced?

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‎06-26-2012 01:45 PM

HP Recommended

Hello AuroraMidwifery

 

I would suggest contacting HP Support. They will be able to assist you.

For US: English and Spanish call 1-800-474-6836.
HP Phone Support US

 

If you are outside the US let me know as I may be able to locate the proper number.

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
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‎06-26-2012 01:56 PM

HP Recommended

We're in Alberta, Canada.

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‎06-26-2012 01:58 PM

HP Recommended

Hello AuroraMidwifery

 

According the web page for Canadian Support the number is in fact the same as above. 1-(800)-474-6836

HP Phone Support Canada

Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.

When a solution is found please mark the post that solves your issue.
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