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Posts: 1
Member Since: ‎04-08-2010
Message 1 of 3 (920 Views)


My PC got wiped and so I wanted to re-install my printer but found that my installation disc had been damaged which has prevented it setting up the drivers.


I went to the HP site and located the correct drivers and downloaded them successfully to my machine but how do I enable the software I have downloaded - using windows explorer I can see them all on my drive but I cannot see a start-up file of any kind - can someone help please.


Thanks Terry

Posts: 199
Member Since: ‎10-06-2009
Message 2 of 3 (910 Views)

Re: Re-INSTALLING hp oFFICEJET 7210 All In One

normally it's a file with a .exe extension.


sometimes look for something in front like setup

" If you find it helpful, pls click on the blue KUDOS button on the left -side of the screen as an indication "
Posts: 26
Member Since: ‎03-30-2010
Message 3 of 3 (869 Views)

Re: Re-INSTALLING hp oFFICEJET 7210 All In One

It could be caused by the download not complete. Please download your XP driver (if you are using) from here. It should auto launch after executing the exe downloaded. Otherwise, please go to %temp%, look for a folder with prefix 7z and with latest date, launch setup.exe from that folder.

Click on the BLUE KUDOS button on the left to say "Thanks"
Although I am an HP employee, I am speaking for myself and not for HP.
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