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HP Recommended
HP Color LaserJet CP5225
Microsoft Windows Vista (64-bit)

Hi,

 

I cleared a jam that was in the fuser and since then I have not been able to print. I had to pull out the fuser to help release the paper (I let it cool down first) as it was really jammed in there. After that I replaced the fuser as per instructions and now everytime I print it stops with the paper reaching the fuser about 1" inch. I constantly have to clear the jam.

 

Do I have to replace the fuser or is something else causing this problem?

 

Thank you.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You need to replace the fuser. Pricey.

View solution in original post

1 REPLY 1
HP Recommended

You need to replace the fuser. Pricey.

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