10-18-2010 08:32 PM
I purchased the HP6500 709n (wireless) device today and the install completed thru 96%. After rebooting and following other recommended steps, it became apparent that only the solution center setup files failed to install. I removed that component of the application thru add/remove programs but can't figure out how to re-install just the solution center. Must i really remove ALL programs...everything else works. The drivers auto loaded when i plugged in the usb...but i have no way of accessing the program to test scanning. I also tried accessing the Solution Center setup files directly off the CD, but when i tried to install the installer package called "SolutionCenter.msi" - it issued an error code 2732. HELP!!!
11-01-2010 05:51 PM
I have the same error on the solution center msi 2732 wow I found someone else that is having that error the bad news is I still havent figured it out. I got the basic drivers to install a workaround, but solution center wont even install like yours . My printer is a photosmart c4680. Been over 3 months on this issue. You might want to goto Solution center fatal error some sort. Big issue on it. I found mine by accident I think I did what you did. I clicked on the cd and went down to solution center and came up with the same error.
Since you just bought it I would suggest calling HP or chatting online with them as soon as possible. I like hp and printer prints good. But solution center is a nightmare to install.
03-31-2012 03:10 PM
I just bought a Scanjet G4050 and had trouble installing the Solution Center software. After reinstalling several times, I uninstalled Chrome and Flashplayer 11. I downloaded Flashplayer 10 which seems to solve the problem
04-03-2012 11:53 AM
For installation errors the Fatal Error article can really help. If you are getting the problem at 96% try the article below.
You can also try what Mermaide05 suggested, it seemed to have resolve their issue.
When a solution is found please mark the post that solves your issue.
- HP Printers - Using HP Diagnostic Tools for HP Printers in Windows
- HP Printers - After Windows 10 Upgrade, Printer Does Not Print
- HP Printers - Using Google Cloud Print with Your HP Printer
- HP Printers - Printer is Offline (Windows)
- HP LaserJet Pro Printers and Multifunction Printers - HP Smart Install Discontinuation