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Posts: 11
Member Since: ‎08-19-2009
Message 1 of 6 (6,959 Views)

TrayApp error

I have an Officejet 8500. I keep getting TrayApp error popup everytime bootup my computer. Tried deleting and reinstalling, did not work. Bought RegCur because promise to fix. Wasted my money. Any suggestions.
Posts: 1
Member Since: ‎12-18-2009
Message 2 of 6 (6,864 Views)

Re: TrayApp error



I tried several of the recommended fixes, including registry edits and re-installs. Then I discovered the simplist fix of all. I unchecked the UAC from Win Vista and the problem has not reoccurred since.  I think the underlying problem is Win knows what it wants to do with the TrayApp error, but lack of install control prevents it from executing properly.  So I recommend you go to Control Panel, open User Accounts and turn User Account Control off. This stopped the TrayApp loop on startup cold. As a test, I turned UAC back on and same install loop recurrs on start up. So it was off for me and I haven't looked back.

Posts: 1
Member Since: ‎06-22-2012
Message 3 of 6 (3,980 Views)

Re: TrayApp error

insert the status disk , i have not this disk

Honor Student
Posts: 2
Member Since: ‎10-22-2013
Message 4 of 6 (1,255 Views)

Re: TrayApp error

How do I remove tray app box without original disc

Posts: 15,163
Member Since: ‎09-02-2013
Message 5 of 6 (1,232 Views)

Re: TrayApp error

[ Edited ]

Hi nantotwo,


I understand you are looking for how to remove the tray app box without the disc.


Could you please respond to me with your printers model number and which operating system you are running?


I will then gladly look further into this issue for you.


Thank youSmiley Happy


a i n b o w 7000

I work on behalf of HP

Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Posts: 1
Member Since: ‎06-19-2015
Message 6 of 6 (482 Views)

Re: TrayApp error

On my computer UAC is already turned off. I'm still getting the TrayApp error.

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