Unable to connect to my wireless printer after changing my internet router

[DevRao]

Hi tall0625,

Please download and run HP Printer Install Wizard from link below and try again.

www.hp.com/go/tools

[DevRao]

Hi bhauss,

Please refer link below to install wirelessly.

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/setupInstallResults/?sp4ts.oid=4...

[tall6025]

I had tried this earlier it didn't help.

I fixed it...........the printer is working perfectly now. It is connected to my wireless network now with the new router in place.

I de-installed the setup software and during the re-install I tried to connect wirelessly and it did not recognize the printer. It told me to connect the printer to the computer with USB. Just follow the commands after thant.

That is the key...........as far as I know you must connect the printer to the computer with USB first and then proceed.

Hope this info helps some of you other users when you change out your routers.

[DevRao]

Hi tall6025,

Glad to know that the issue has been resolved. The only way to connect PS c4795 wireless is to connect via USB and then convert to wireless.

[jeriknits]

I am trying to connect my printer to a new modum it is a wirless HP 4620 I have gone into the Wireless Setting and clicked on Wireless on and it does not give me a place to put in my Network Name and I don't know where to find this I have my password for the modem but nothing else.  Please if anybody can help I would appreciate it.  I am not real computer savy and I don't want to have to pay for someone to come out and change this.  Thanks for any help

[Sunshyn2005]

Hi jeriknits,

I can help you set the printer up on the wireless network with your new modem. If you are using a Windows operating system you can download and install the HP Print and Scan Doctor. The Print and Scan Doctor has an option on the top that says Network from there you can select Show Advanced Info and choose Show Wireless Info at the bottom, it will show you the name of your network next to SSID (network name) provided your computer is on the wireless network.

If you are using a Mac you can click on the Apple Icon, System Preferences, and under Internet and Wireless you can select Network. On the right hand side click on Airport or WiFi and you will see "Network Name".

Alternately, you maybe able to look on the modem/ router and see the SSID on a sticker somewhere on it. 

Once you have the network name you can proceed with the wireless configuration on the printer. There are two methods available for setting up your HP product on a wireless network. The 'HP Auto Wireless Connect' method might display as an option during installation, depending on your network environment. If the ‘HP Auto Wireless Connect’ method does not display as an option, there is an alternate USB setup method available.

For Step by step instructions use Installing the Product Software for a Wireless Network Connection.

Hope this helps.

[PETER821]

Couldn't be annoyed with the haste after HP has buggered my connection with my new router. I'll go and get a new "Cannon" or Samsung to work with my Android Tablet and phone.. 

Will ask for advise on printer on Twitter and Facebook!

[PETER821]

VCouldn't be annoyed with the haste after HP has buggered my connection with my new router. I'll go and get a new "Cannon" or Samsung to work with my Android Tablet and phone.. 

Will ask for advise on printer on Twitter and Facebook!

Please post this message .. only thing HP might not like is the mention of  Cannon and Samsung!