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‎09-04-2016 07:39 AM - edited ‎09-04-2016 09:50 AM

HP Recommended
Product: HP printer P2035
Operating System: Mac OS X 10.11 El Capitan

Hi,

 

I'm trying to print on A6 paper (tray # 2) with my new HP P2035 printer but it look like I can only use tray #1. I can't find any option to select printing with tray # 2.

 

I have installed the package HP LaserJet P2030 Series.pkg but I can't find any app that would help me with more options...

 

I have also looked (like a thousand time!) in the menu apple / System Preferences / Printers & Scanners and the printer P2035 is definitely showing but there is very few options to choose from. The only option that would come close to what I'm looking for is a checkbox (only one) with the label tray 3.

 

I have looked in the docs for the product but I think something is missing in my installation: On the printer driver, on the Paper/Quality tab, select a tray from the source is drop-down list.

 

Thanks in advanced for your help!

1 REPLY 1

‎09-21-2016 01:09 PM

HP Recommended

Hi,

 

In my experience, in this specific machine, you cannot print that size of paper in tray 2, because the tray 1 is specifically design to support this type of paper.

 

Tray 2 only support the sizes available on the tray itself.

 

Regards

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