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Member Since: ‎04-22-2009
Message 1 of 5 (1,792 Views)
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What does Auto Answer mean ?

Fax installation on my HP6500A Plus complete and I can send faxes. I'm having a little trouble with incoming phone calls on the same line with the telephone attached to the Ext on the printer.   Mostly it works but once or twice I could not  hear the caller and they only heard what I think are the incoming fax noise.

 

Has it anything to do with the Auto Answer or Wait for 2 Rings setting ?

 

Stuart

 

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Re: What does Auto Answer mean ?

You understood the answer. I would set it to 4-5 rings. Just don't forget it. Smiley Happy

regards,
erico
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Member Since: ‎01-07-2009
Message 2 of 5 (1,764 Views)

Re: What does Auto Answer mean ?

Yes it does. Turn off AutoAnswer and you will be able to answer all incoming calls. If you run a business you might want to consider installing a dedicated FAX line. That is generally a business standard practice.

Best regards,
erico
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Top Student
Posts: 9
Member Since: ‎04-22-2009
Message 3 of 5 (1,756 Views)

Re: What does Auto Answer mean ?

Thanks. I used to have a separate fax line while I was working but now that I have retired it is not worthwhile paying another thirty dollars a month for a second line. I receive very few faxes now but occasionally it is very important to be able to send one and possibly get a reply, which is why I bought a machine with fax capabilities.

 

If I understand your answer correctly the auto response only kicks in after 2 rings.  If I therefore set it to 4 or 5 rings then if I answer the phone before then, there is no problem and if I don't or if I'm out, a fax will still be received, otherwise the caller gets no answer.

 

Stuart

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Posts: 39,529
Member Since: ‎01-07-2009
Message 4 of 5 (1,755 Views)

Re: What does Auto Answer mean ?

You understood the answer. I would set it to 4-5 rings. Just don't forget it. Smiley Happy

regards,
erico
If you would really like to say thanks,you dont have to say it, just click on the thumbs up icon.

If I have helped you to resolve your issue or answered your question, please click the Options link in the post that helped you and then click on the "Mark as Accepted Solution " button
Student
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Member Since: ‎04-12-2012
Message 5 of 5 (1,630 Views)

Re: What does Auto Answer mean ?

Thanks
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