09-28-2010 12:25 AM
I got a new PC with Windows 7 Home Basic installed. I cannot install HP LaserJet 1010 from CD or from Windows 7.
The printer is not even recognised as a printer, but as a unspecified device.
Any idea how to get past this.
09-28-2010 08:42 AM
The Windows 7 drivers for the your LaserJet 1010 are online at hp.com, url http://h20000.www2.hp.com/bizsupport/TechSupport/D
09-28-2010 09:13 AM - edited 09-28-2010 09:14 AM
There are no drivers available for download for Windows 7 for the Laserjet 1010. A Google search turns up some cases folks have reported success using the Laserjet 1015 drivers in Windows 7, available through Windows Update. To apply this do the following: find the port (perhaps USB001: or DOT4: ), then go to the Devices and Printers folder, Add a Printer, select the proper port, then when the list of printers comes up click on Windows Update. It will take a few minutes for the list to repopulate, after that you should find the HP Laserjet 1015 available under manufacturer HP (not Hewlett-Packard).
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V
10-19-2010 03:41 AM
There are links for Windows 7 drivers but they lead to incorrect instructions about how to download Vista drivers az\s there are NO Win7 drivers for the 1010.
typical HP support.
- HP Printers - Using HP Diagnostic Tools for HP Printers in Windows
- HP Printers - After Windows 10 Upgrade, Printer Does Not Print
- HP Printers - Using Google Cloud Print with Your HP Printer
- HP Printers - Printer is Offline (Windows)
- HP LaserJet Pro Printers and Multifunction Printers - HP Smart Install Discontinuation