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Tutor
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Member Since: ‎09-21-2013
Message 1 of 7 (16,794 Views)
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Windows 8 is showing that my HP photosmart 6520 is offline

I have a new HP Windows 8 and a new HP Photosmart 6520 printer.

Whenever I go to print - I get an offline error message

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Re: Windows 8 is showing that my HP photosmart 6520 is offline

Thanks - will try it!
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Regents Professor
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Member Since: ‎12-02-2008
Message 2 of 7 (16,789 Views)

Re: Windows 8 is showing that my HP photosmart 6520 is offline

This link should help resolve your problem.

Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" below to say “Thanks”!
I am not a HP employee.
Tutor
Posts: 2
Member Since: ‎09-21-2013
Message 3 of 7 (16,785 Views)

Re: Windows 8 is showing that my HP photosmart 6520 is offline

Thanks - will try it!
Student
Posts: 1
Member Since: ‎06-12-2014
Message 4 of 7 (13,781 Views)

Re: Windows 8 is showing that my HP photosmart 6520 is offline

 

I cannot print because it is offline.  I tried going into settings to make sure the check mark was on default printer.  I keep getting the message that printer is offline.

Regents Professor
Posts: 6,283
Member Since: ‎12-02-2008
Message 5 of 7 (13,773 Views)

Re: Windows 8 is showing that my HP photosmart 6520 is offline

@carolynsez, did you try running the HP print & scan doctor program?

Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" below to say “Thanks”!
I am not a HP employee.
Student
Posts: 1
Member Since: ‎01-17-2015
Message 6 of 7 (8,487 Views)

Re: Windows 8 is showing that my HP photosmart 6520 is offline

Perfect! This link was the answer! Thanks!

Student
Posts: 1
Member Since: ‎09-07-2015
Message 7 of 7 (2,875 Views)

Re: Windows 8 is showing that my HP photosmart 6520 is offline

HP 6520 continues to go "offline"

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