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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Hi,
From Windows 98 (available before 1998) to Windows 10 (available for general public 2015) is around 17 years. In general, printers are not PnP (Plug and Play) devices, we need drivers. Windows 10 has generic driver which allows many older printers including MFP or AIO printers to print (no scan).
Back to your printer, please download the following software and drivers and install to your Windows 10 computer:
Note: Only plug the USB cable in when the installtion process asking for and avoid USB 3.0 port.
Regards.
BH
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
HP Recommended
Hi,
From Windows 98 (available before 1998) to Windows 10 (available for general public 2015) is around 17 years. In general, printers are not PnP (Plug and Play) devices, we need drivers. Windows 10 has generic driver which allows many older printers including MFP or AIO printers to print (no scan).
Back to your printer, please download the following software and drivers and install to your Windows 10 computer:
Note: Only plug the USB cable in when the installtion process asking for and avoid USB 3.0 port.
Regards.
BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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