• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-04-2013 01:07 PM

HP Recommended

same error

 on windows 8

 

new computer 

 

Have you a issue ?

 

please

Was this reply helpful? Yes No

‎01-08-2013 07:03 AM - edited ‎01-08-2013 07:04 AM

HP Recommended

Hi manuelv, 

 

What printer do you have?

 

Are you using a registered copy of Win 8?

 

How are you attempting to connect to the computer?

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Was this reply helpful? Yes No

‎03-02-2013 02:08 AM

HP Recommended

Hi wizard,

 

it's a photosmart 5520

 

Win 8 64 bits

 

No connect , on run drivers install, a get this error. (driver PS5520_Basicx64_1315.exe)

 

I hope to connect my printer.... one day

 

Thks a lot

Was this reply helpful? Yes No

‎03-04-2013 07:48 AM

HP Recommended

Hi manuelv,

 

Click the link below to download and attempt to install the full feature software. Let me know what you find out?

 

HP Photosmart Full Feature Software and Drivers

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.