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Honor Student
Posts: 2
Member Since: ‎07-04-2013
Message 1 of 3 (377 Views)

hp 6520 carriage jam

I am getting the error message clear carriage jam and i have checked and 

it is not jammed i have also followed the hp video help..............

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Regents Professor
Posts: 4,893
Member Since: ‎10-11-2012
Message 2 of 3 (360 Views)

Re: hp 6520 carriage jam

[ Edited ]

Sorry that you are having a problem with the carriage jam message. 

 

 

Try to perform a hard reset on the printer. Unplug the power cord from the back. Leave it out for 30 seconds and plug it back in.

 

I have also found a link that may assist you with this problem.

http://support.hp.com/us-en/document/c03369132

 

Let me know if this helps.  

 

 

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Honor Student
Posts: 3
Member Since: ‎07-29-2014
Message 3 of 3 (207 Views)

Re: hp 6520 carriage jam

I am getting the message "carraige jam" and have followed instructions and I still get the message.

There is no paper jam either. Please help.

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