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Member Since: ‎12-02-2010
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hp officejet 6500 will not install

I had problem where my printer would not work in internet explorer and notebook.  looked for it on "printers list" and it was not there.  Was told to remove all HP applications and reload/install the software.  I tried doing this via the software/apps from the HP web site and from the supplied disk.  In both cases the result was "error occured during install".  I have been trying to resolve this for 9 hours and nothing is working.

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