05-05-2012 12:09 AM
Product = Office Jet 8600 Premium
Error message is Pick Motor stalled
I just bought this last week, and it has not worked yet.
Solved! View Solution.
Re: officejet 8600 on boot it gives the message pick motor stalled.
05-13-2012 05:38 PM
Thank you for the post, I had the same error and I just got mine last week myself. It was a paper jam!
05-05-2012 08:53 AM
Hi, pull out the paper tray(s) and check if there are any pieces of paper sticking out, bent or jammed into the printer.
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06-22-2012 10:28 AM
10-06-2012 05:54 PM
I scanned for the first time today, then tried to print. I kept getting the message "Pick Motor Stalled". I looked through my booklet that came with my printer, then called the tech support I bought at Office Max when I purchased my printer......totally uselss. They told me to call HP and gave me the phone number. Of course, they were closed, it was Saturday at 3:00 PM. So, I found your site, and the advice that there may be a hidden paper jam was correct .......genius. But, wonder why my printer didn't just tell me I had a paper jam. Who would know what a "Pick Motor" is anyway??? Thanks you guys!
02-12-2013 11:28 AM
I received the same error message "PICK MOTOR STALLED". I thought I was going to have to return it then I received a message popup on my monitor that told me to check for a paperjam inside the tray. Well, I pulled out the tray and that was exactly what is was, a paper jam. There was a piece of paper that was bent inside the tray. I'm so happy that I do not have to go through the hassle of returning my printer.
02-12-2013 05:23 PM
Thanks for posting the steps that worked for you! I am sure it will help others in the community as well. Let us know if you run into any other issues, Best of Luck!