p1102w printer is not 'readable by this computer'

[maudiaz]

I'm beyond myself that this printer has become a nightmare from one day to the other.

The other issue is that when I tried to add the printer in System Preferences>Printers & Scanners, it pops up on the list with the correct name, but the "kind" is "SCANNER" as opposed to "PRINTER" or "BONJEUR" or whatever.

HELP!

Using mac os 10.12.3

[The_Fossette]

Hi @maudiaz

Welcome to the HP Forums!

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

I reviewed your post and I understand that you are unable to add your printer to your Mac computer.

I’d love to help!

Please download the driver from the below link and installs it.

http://hp.care/2gVkJ6m

After the driver is installed, perform the below steps.

1.) From System Preferences, click on Print & Scan.

2.) Click the Plus sign.

3.) Select the listed HP LaserJet Pro P1102w.

4.) Click the drop-down menu next to Use or Print Using and click on Select Printer Software.

5.) Select the HP LaserJet Pro P1102w from the list.

6.) Click OK to confirm your selection and add the printer, then try printing using the configured print queue.

7.) Use HP Easy scan for scanning.

Let me know how it goes and you have a good day ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care!

Cheers!