01-07-2013 11:39 AM
Check this link from another post.......
*Say thanks by clicking the *Kudos!* which is on the left*
*Make it easier for other people to find solutions, by marking my answer with (Accept as Solution) if it solves your issue.*
02-11-2013 03:31 PM
I have an HP6700 Officejet.......it prints in Black and White fine, but can't get it to print in color. The color cartridges are new and an HP original set of cartridges. I can't figure out how to make it print in color. Can you help?
02-27-2013 08:10 AM
I am having the same problem with my new HP officejet 6700. I have changed all the settings to print with black ink only, but my printer refuses to print because my yellow cartridge is depleted. What now?
02-27-2013 08:55 AM
This printer is not capable of printing in "reserve mode" which is when 1 or more catridges are depleted. Even though you have selected Black ink only, the printer still requires all cartridges to have available ink in order to print.
02-27-2013 10:33 AM
I've really given up on this printer. I think I've come down to poorly written drivers for this. I was going to hold out until I figured out how to make it print in black and white with one (or more) depleted color cartridges because I KNOW it's going to happen again when I need it the most.
I broke down and bought new cartridges and just the time for it to get 'ready' to print was about 8 minutes! Incredible.
It then for the next few days would randomly popup dialog boxes indicating a 'Genuine' cartridge had been installed. Obviously they spent too much time making sure we don't use replacement cartridges as opposed to functionality.
I've just purchased a new printer (no, not HP) and do you know the first thing I'm going to try? If it doesn't work, I'm returning it. There's also a HP Officejet 6700 Premium that's going to be on Kajiji later today.
Good luck! It shouldn't be this long and hard getting support.
02-27-2013 06:57 PM - edited 02-27-2013 07:05 PM
My yellow ink cartridge was empty and the printer would not print even when I changed the settings to greyscale and black ink. I tried changing all the settings and finally called HP Customer service. Customer service told me that this printer will not print if any cartridge is empty, even if it is a color cartridge and your settings are for greyscale or black.
03-20-2013 08:32 AM
None of these suggestions actually work. I have a 6600-711 and there is NO WAY TO PRINT BLACK ONLY if the color cartridges are depleted. Grayscale/draft is my default setting.
03-21-2013 10:05 AM
Hi folks, These printers require all of the cartridges to been in working order, even if you have selected black ink only or greyscale. All of the cartridges must have ink in them for these printers to work. It is the way the advanced electronics work in conjuction with the printing engine. Sorry for the confusion.
- HP Printers - Using HP Diagnostic Tools for HP Printers in Windows
- HP Printers - After Windows 10 Upgrade, Printer Problems Occur
- HP Printers - Using Google Cloud Print with Your HP Printer
- HP Printers - Printer is Offline (Windows)
- HP LaserJet Pro Printers and Multifunction Printers - HP Smart Install Discontinuation