Question
Reply
 
Honor Student
Posts: 2
Member Since: ‎10-16-2011
Message 1 of 4 (6,585 Views)

printer will not scan to computer

HP.PHOTOSMART C6200

Reply
0
Provost
Posts: 12,147
Member Since: ‎12-31-2009
Message 2 of 4 (6,576 Views)

Re: printer will not scan to computer

[ Edited ]

Hi jakamer,

 

How are you attempting to scan to the computer (Software or Front panel of printer)?

 

Try using the following utility.

 

http://support.hp.com/us-en/document/c02114802

I am an HP employee.

Say Thanks by clicking the Kudos Star in the post that helped you.

Please mark the post that solves your problem as "Accepted Solution"
Student
Posts: 1
Member Since: ‎11-24-2013
Message 3 of 4 (2,597 Views)

Re: printer will not scan to computer

  I have scanned to documents b4, checked my usb cable and still cannot scan to computer

HP Support Agent
Posts: 14,275
Member Since: ‎09-02-2013
Message 4 of 4 (2,566 Views)

Re: printer will not scan to computer

Hi ruthy,

 

I understand you are unable to scan to your computer. I am sorry for the issue and I would like to try to help. Could you please give me some more information so I can better help you?

 

Please respond with:

 

Any error messages you are receiving.

What model of printer you have.

If you are running Windows or Mac.

 

In the meantime, try Resetting your Printer.

 

 

Thank you,

a i n b o w 7000

I work on behalf of HP



Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation