01-03-2012 08:51 AM - last edited on 04-18-2016 03:56 PM by OscarFuentes
How are you attempting to scan to the computer (Software or Front panel of printer)?
Try using the following utility.
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11-26-2013 01:45 PM - last edited on 02-24-2017 12:25 PM by OscarFuentes
I understand you are unable to scan to your computer. I am sorry for the issue and I would like to try to help. Could you please give me some more information so I can better help you?
Please respond with:
Any error messages you are receiving.
What model of printer you have.
If you are running Windows or Mac.
In the meantime, try Resetting your Printer.
I work on behalf of HP
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