04-27-2013 04:39 PM
First, you need the software:
Find below some video help to get the software installed and running on your computer:
Helpful User Guide for your printer:
A Diagnostic Tool for later:
Print and Scan Doctor -- Description
The HP Print and Scan Doctor was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
The HP Print and Scan Doctor, HP's next generation diagnostic tool, completely replaces these three previous generation diagnostic tools:
• HP Print Diagnostic Utility
• HP Scan Diagnostic Utility
• HP Network Diagnostic Utility
All troubleshooting functionality previously available in the HP Print, Scan, and Network Diagnostic Utilities has been integrated together into one easy-to-use utility, the HP Print and Scan Doctor.
Simply run the tool and follow the on-screen instructions.
I hope this helps!
See a Post that is useful - or that teaches you something you did not know?
Your HP Experts are here to help.
Click the Kudos Star! It is a great “Thank You” for the Author.
Solved? Click this Post "Accept as Solution" to help others find a Fix.
Year of the Dragon 2012 Year of the Snake 2013
06-04-2013 12:28 PM
Did you follow the wonderful links provided above by Dragon-Fur?
Above linked by Dragon-Fur is the full feature software that will allow you to install the Deskjet 2050 on a Windows 8 PC. There are other valuable links in this post as well.
Please look above to Dragon-Fur's response to gain all the information and software you will need for your printer and PC combination, yazeed5printer.
Have a wonderful day,
I am not an HP employee.
06-24-2013 12:14 PM
What happens when you try to install the software? Do you get any error messages?
How are you trying to connect this printer to the PC?
If you are connecting through USB did you make sure to run the software install and wait to plug the USB cable in for when the software requests?
I will need a bit more information to be able to best assist with your install issue.
I am not an HP employee.
09-08-2013 10:30 AM
For How to Set Up the Deskjet 2050 printer:
See the Instructions in this Thread by Dragon-Fur dated: 04-27-2013
(Second Post in this thread)
If you have issues or other questions on THIS subject, please provide:
1. Your Exact printer model
2. Product number for your computer
=========== OR ================
On your keyboard (Use the built-in keyboard, and not an external / USB controlled device):
- Press the FN and ESC keys at the same time
3. Operating System you use on the computer
Start > search / type "winver" > click on winver
Click the Kudos Star!
It is a great “Thank You” for the Author's efforts.
- HP Printers - Using HP Diagnostic Tools for HP Printers in Windows
- HP Printers - After Windows 10 Upgrade, Printer Problems Occur
- HP Printers - Using Google Cloud Print with Your HP Printer
- HP Printers - Printer is Offline (Windows)
- HP LaserJet Pro Printers and Multifunction Printers - HP Smart Install Discontinuation