08-19-2011 05:01 AM
After upgrading from windows XP now that I have installed windows 7 ultimate my printer is not working .
PC unable to establish communication messages is there a fix for this
08-19-2011 11:31 AM
What printer model. Does it have support for Win7? Did you goto HP's driver download section for that printer?
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Printer -- HP OfficeJet Pro 8620
12-23-2013 02:48 PM
I understand you are unable to get your printer working and I would like to help. I would need some more information to better assist you and find the correct troubleshooting guides.
Please respond with the following information:
Are you seeing any error messages? If so, what are they?
Are you connecting USB, Wireless or Ethernet?
Hope to hear from you soon!
I work on behalf of HP
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