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Student
Posts: 1
Member Since: ‎08-19-2011
Message 1 of 5 (1,784 Views)

why won`t my printer work

After upgrading from windows XP  now that I have installed windows 7 ultimate my printer is not working .

PC unable to establish communication messages is there a fix for this

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Dean
Posts: 7,102
Member Since: ‎09-28-2010
Message 2 of 5 (1,732 Views)

Re: why won`t my printer work

What printer model. Does it have support for Win7? Did you goto HP's driver download section for that printer?

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Printer -- HP OfficeJet Pro 8620
Student
Posts: 1
Member Since: ‎07-16-2013
Message 3 of 5 (1,080 Views)

Re: why won`t my printer work

I bought a new HP 2512 all in one printer, followed all directions, but cant get it to work.

 

Can you assist???...

Student
Posts: 1
Member Since: ‎12-21-2013
Message 4 of 5 (729 Views)

Re: why won`t my printer work

I brought this new printer and I am unable to get it to work. please advise.

Retired
Posts: 15,163
Member Since: ‎09-02-2013
Message 5 of 5 (711 Views)

Re: why won`t my printer work

Hello,

 

I understand you are unable to get your printer working and I would like to help. I would need some more information to better assist you and find the correct troubleshooting guides.

 

Please respond with the following information:

Your Printers Model Number

Your Operating System (Windows or Mac)

Are you seeing any error messages? If so, what are they?

Are you connecting USB, Wireless or Ethernet?

 

Hope to hear from you soon!

 

ThanksSmiley Happy

 

a i n b o w 7000

I work on behalf of HP



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