08-19-2011 05:01 AM
After upgrading from windows XP now that I have installed windows 7 ultimate my printer is not working .
PC unable to establish communication messages is there a fix for this
08-19-2011 11:31 AM
What printer model. Does it have support for Win7? Did you goto HP's driver download section for that printer?
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Loaner: Envy Omen Windows 10 Home 64 4th Gen Intel(R) Core(TM) i7-4720HQ Processor + NVIDIA GeForce GTX 960M 2GB Discrete Graphics (8GB memory) 128GB SSD
Loaner: HP Deskjet 6830
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
HP m9200t E8400,Win7 Pro 32 bit. 4GB RAM, ASUS 550Ti 2GB, Rosewill 630W. 1T HD SATA 3Gb/s
Custom Asus P8P67, I7-2600k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX660 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Custom Asus P8Z77, I7-3770k, 16GB RAM, WIN7 Pro 64bit, EVGA GTX670 2GB, 750W OCZ, 1T HD SATA 6Gb/s
Both Customs use Rosewill Blackhawk case.
Printer -- HP OfficeJet Pro 8600 Plus
12-23-2013 02:48 PM
I understand you are unable to get your printer working and I would like to help. I would need some more information to better assist you and find the correct troubleshooting guides.
Please respond with the following information:
Are you seeing any error messages? If so, what are they?
Are you connecting USB, Wireless or Ethernet?
Hope to hear from you soon!
I work on behalf of HP
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